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Privacy Policy

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Crescent Regional Hospital Privacy Policy for SMS Communications

- Effective Date: 01/01/2025

At Crescent Regional Hospital, we value and respect your privacy. This Privacy Policy describes how we collect, use, and protect your personal information, including information you provide through our SMS text messaging programs.


Information Collection and Use

Crescent Regional Hospital may collect personal information such as your name, phone number, and other details you voluntarily provide when you opt in to receive text messages. We use this information to deliver important updates, appointment reminders, health-related information, and other hospital communications relevant to your care or services you have requested.


Information Sharing

We do not share, sell, or rent your personal information, including your mobile information, to third parties or affiliates for marketing or promotional purposes. All categories of personal information exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.


Opt-Out Rights

You may opt out of receiving text messages from Crescent Regional Hospital at any time. To stop receiving messages, you can reply to any message with any of the following keywords:  STOP, QUIT, END, REVOKE, OPT OUT, CANCEL, or UNSUBSCRIBE.
After opting out, you will no longer receive text communications from us, except as required to complete any ongoing healthcare transactions or legal obligations.


Data Security

We maintain administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.


Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website with the effective date noted at the top of the policy.



Contact Us

If you have questions about this Privacy Policy or our data practices, please contact:

Crescent Regional Hospital

2600 W. Pleasant Run Rd.
Lancaster, TX 75146
Phone : +1 (469) 297-5321
Email : info@cmclancaster.com

Crescent Regional Hospital (CRH)

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