Job Summary

Provides indirect patient care in the medical surgical setting. Meets the communication needs of the patient/family, departmental staff and medical staff. Prepares and compiles records on the patient care unit. Floats to different patient care units as necessary. Initiates directions from physician and nursing staff. Participates in performance improvement activities. Maintains regulatory agency requirements, nursing and hospital policies and procedures and standards.

Demonstrates Competency in the Following Areas

• Prepares medical records for new admissions and discharged patients.
• Obtains appropriate nursing staff to assist patients/physicians in the care of the patient.
• Communicates appropriately and clearly to co-workers and physicians.
• Consults other departments as appropriate to provide for an interdisciplinary approach to the patient’s needs.
• Orders office supplies, obtains orders as required.
• Retrieves all lab results from computer and brings the results to the attention of the charge nurse.
• Demonstrates an ability to be flexible, organized and function under stressful situations.
• Demonstrates an ability to float to different patient care units and function effectively in different, stressful situations.
• Treats patients and families with respect and dignity.
• Interacts professionally with patient/family and provides explanations and verbal reassurance as necessary.
• Maintains a good working relationship both within the department and with other departments.
• Supports and maintains a culture of safety and quality.
• Documentation meets current standards and policies.
• Answers telephone/intercom in a polite manner and communicates information to the appropriate staff/family.
• Manages and operates equipment safely and correctly.

Professional Requirements

• Meets dress code standards of assigned nursing unit, appearance is neat and clean.
• Completes annual educational requirements.
• Maintains regulatory requirements.
• Maintains patient confidentiality at all times.
• Reports to work on time and as scheduled; completes work within designated time.
• Wears identification while on duty; uses computerized punch time system correctly.
• Completes inservices and returns in timely fashion.
• Attends annual review and department in services, as scheduled.
• Attends at least ten staff meetings annually; reads and returns all monthly staff meeting minutes.