Bilingual
Outpatient
Registration
/Insurance
Verification
(Full-time)

Full Time

08:30 am 5:00 pm: Monday-Friday

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Job Summary

The Insurance Verifier is responsible for verifying that all patients either admitted to the facility or in a day surgery procedure have a verified method for the payment of the charges to be incurred. All demographic information, insurance information, PCP information and notes are to be verified to make sure every field in the computer is filled out completely and correctly. Operates computer to enter and retrieve data. Maintains effective communication skills, including verbal, written, and telephone. Proficient in mathematical skills. The admitting Rep Interview patient/patient’s demographic and insurance information. Ability to communicate with school-age, adolescent, young adult, middle adult, and older adults. (Advance Directives, medical necessity determination; Medicare Secondary Payer completion and coordination of benefits; Important Message from Medicare issuance, HIPAA policy, and Patient Rights distribution; and EMTALA). Ability to communicate concisely and clearly is important. Critical thinking skills for problem resolution are required. Essential is the ability to provide excellent customer service to patients, patients’ family members, healthcare providers, medical staff offices, and peers.


Demonstrates Competency in the Following Areas


  • Strong interpersonal/public relations skills.
  • Ability to work effectively with a wide range of customers in a diverse environment.
  • Knowledge of Medicare, Medicaid, Commercial and HMO payers.
  • Ability to perform analytical problem-solving.
  • Ability to perform basic math.
  • Ability to operate concurrently within a variety of hospital systems.
  • Working knowledge of PC applications, Word, Excel, etc.
  • Keyboarding skills.
  • Knowledge of organizational structure, workflow, and operating procedures.
  • Strong oral and written communication skills.
  • Organization and time management skills.
  • Ability to follow directions and establish priorities effectively.
  • Self-directed and capable of working without direct supervision.
  • Dependable in both production and attendance.
  • Demonstrates the ability to be flexible, organized, and function well under stressful situations.


Regulatory Requirements:

  • High school graduate or equivalent required.
  • Bilingual capability (English/Spanish) desired.


Why Crescent Regional?

At Crescent Regional Hospital, our goal is, and always has been, to cultivate a community of doctors, Nursing, and administrators to breathe new life into a previously dying hospital as to provide a continuum of care for the communities of Lancaster, DeSoto, and all surrounding areas. Unwavering in our vision and determined to not just be a choice in healthcare, but the choice in healthcare we need to hire the best from the community as to give the best care for the community.

Being of relative size to the communities we serve, both in staff and structure, allows us the ability to collaborate with and learn from one another as a means to provide treatment which is extensive, thorough, and specific to each patient. And because our internal culture is one of recognizing individual strengths and accomplishments, everyone gets their deserved moment to shine. As members of the Crescent Regional Family, we build one another up because we understand when we strive, our patients and community thrive which perpetuates us all into excellence.

We thank you for your interest in seeking employment with Crescent Regional Hospital and look forward to working with you when you become part of the Crescent Regional Family!