Job Summary

Responsibilities include: Posting and reconciliation of all payments received via EFT,lockbox, and daily mail to patient accounts on a daily basis as well as complete daily DCR report. Posts all denials/rejections to patient accounts daily. Obtains EOBS and Remittance Advances from online sources and/or CPSI for posting Post all Non-AR payments to general ledger as instructed by Director of Business Office and/or Controller on a daily basis. Balances all postings to deposit information daily. Closes Receipts within 2 business days in CPSI Runs rejection reports and distributes to Commercial and Medicare/Medicaid Analysts on daily basis. Reviews and resolves any payments posted to the unapplied account within 5 business days Provides Director of Business Office information on underpayments received. Researches any un-posted payment requests from patients and/or other staff. Other duties as needed and or assigned.

Demonstrates Competency in the Following Areas:

  • Strong interpersonal/public relations skills.
  • Ability to work effectively with a wide range of customers in a diverse environment.
  • Knowledge of Medicare, Medicaid, Commercial and HMO payers.
  • Ability to perform analytical problem solving.
  • Ability to perform basic math.
  • Ability to operate concurrently within a variety of hospital systems.
  • Working knowledge of PC applications, Word, Excel, etc.
  • Keyboarding skills.
  • Knowledge of organizational structure, workflow, and operating procedures.
  • Strong oral and written communication skills.
  • Organization and time management skills.
  • Ability to follow directions and establish priorities effectively.
  • Self-directed and capable of working without direct supervision.
  • Dependable in both production and attendance.
  • Demonstrates the ability to be flexible, organized and function well under stressful situations.
  • Maintains performance improvement activities for the department.
  • Documentation meets current standards and policies.
  • Provides education to staff on performance improvement. Ability to plan and organize orientation and in-service training for department staff members. Participates in guidance and educational programs.
  • Performs management activities including interviewing, hiring, evaluating, termination and departmental staffing scheduling.

Regulatory Requirements:

  • High school graduate or equivalent required.
  • Preferred post-secondary education, i.e., Associate Degree in healthcare or business-related field.
  • Bilingual capability (English/Spanish) desired.

Why Crescent Regional?

At Crescent Regional Hospital, our goal is, and always has been, to cultivate a community of doctors, Nursing, and administrators to breathe new life into a previously dying hospital as to provide a continuum of care for the communities of Lancaster, DeSoto, and all surrounding areas. Unwavering in our vision and determined to not just be a choice in healthcare, but the choice in healthcare we need to hire the best from the community as to give the best care for the community.

Being of relative size to the communities we serve, both in staff and structure, allows us the ability to collaborate with and learn from one another as a means to provide treatment which is extensive, thorough, and specific to each patient. And because our internal culture is one of recognizing individual strengths and accomplishments, everyone gets their deserved moment to shine. As members of the Crescent Regional Family, we build one another up because we understand when we strive, our patients and community thrive which perpetuates us all into excellence.

We thank you for your interest in seeking employment with Crescent Regional Hospital and look forward to working with you when you become part of the Crescent Regional Family!